Try before you buy: 3-Month Remote Support PoC — Remote Eye + smart glasses included.

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WIDEUM SOFTWARE

Remote Eye — Software for remote video assistance

SKU WID-SW-REYE

Live remote video assistance that connects field technicians with experts on smart glasses, mobile and desktop.

1.499,00 

Remote eye remote assistance software

What does it solve?

equipment downtime

Downtime due to failures

A piece of equipment breaks down and you need to get the unit back up and running quickly. For every unproductive minute, you lose money and put your business at risk.

reduce travel cost

Travel costs and footprint

Your technicians have to travel long distances to repair or service equipment. This costs money and unproductive time, it causes burnout and avoidable footprint.

resolve talent scarcity

Technical staff shortage

Recruiting skilled technicians is costly. You should maximize current staff by deploying their expertise globally and remotely to assist multiple clients in a day.

Our features

Features that make your tasks effortless. Remote eye helps you to give instructions and share information during a video call, as well as record and save the entire report in your ERP, CRM, CMMS management systems.

Multi-device

Remote eye works with smart phones, smart glasses and tablets

Live and subtitled voice translations

Communicate in any language with simultaneous voice and text translation.

Image recognition with Artificial Intelligence

Recognises text, reads digital counters, QR codes and barcodes

Text messaging with speech-to-text and multilingual translation

Chat with an automatic translator and take advantage of Speech to Text transcription.

Face Masking

Hide the faces of the participants

Point and draw live

Live signalling, capturing and editing images during video calls in real-time.

Customisable reports with with AI summary

Get detailed and customisable reports generated by AI, with automatic transcription and summary of each session

Connect with third-party experts without the need for a license

Invite your suppliers to join the video call easily without requiring a login or licence.

use of remote devices
remote team of experts
software recognises text and QR codes
automatic translator software
GDPR software hide the faces of the participants
With Remote eye capture and edit images
AI report
join the video call easily

Compatible with every smart glass in our range

Choose the form factor that best fits the task, PPE and work environment. The same Wideum software experience works across the range.

Compatible devices

Compare smart glasses →