Try before you buy: 3-Month Remote Support PoC — Remote Eye + smart glasses included.
INDUSTRIES
From production lines to ATEX zones, workshops and cleanrooms — see how industrial teams use Wideum smart glasses and software to fix problems faster, travel less and keep every intervention traceable.
01 · Manufacturing
Unplanned downtime and slow access to experts are the two most expensive problems on any production line. With RealWear smart glasses and Remote Eye, machine operators get a remote specialist seeing exactly what they see within minutes — hands-free, while they keep working on the machine. Machinery OEMs like Comexi also use it the other way around: supporting customers worldwide without flying engineers, and turning after-sales service into recurring revenue.
02 · Oil, Gas & Mining
In classified hazardous areas, every extra site visit means permits, travel and risk exposure. The intrinsically safe RealWear Navigator Z1 is ATEX / IECEx Zone 1 certified, so field operators can stream what they see to remote experts from inside the zone — no phones, no tablets, no compromise on safety. MOEVE (CEPSA) reduced time spent on plant maintenance and production inspections by 20% with this exact approach.
03 · Automotive & Logistics
When a dealer workshop or a distribution centre hits a fault nobody on site can solve, waiting weeks for a travelling specialist is not an option. Lightweight, IP67-rated smart glasses like the Vuzix M400 connect frontline technicians to central experts on the spot. SEAT now resolves complex car breakdowns remotely that previously meant one to two months waiting for a technician to arrive — and the same model keeps warehouse equipment moving across logistics networks like Amazon’s.
04 · Healthcare & Pharma
Medical device fleets and pharma production lines cannot sit idle waiting for a service engineer. With the compact RealWear ARC 3, biomedical technicians and lab teams get see-what-I-see support from manufacturers and senior specialists — hands-free, compatible with PPE, and with the session traceability that regulated environments demand. Bausch + Lomb uses Wideum remote assistance to give its customers immediate support and a more efficient service organisation.
Tell us about your environment and we’ll recommend the right device and software — or prove the ROI first with the 3-month Remote Support PoC, smart glasses included.