Try before you buy: 3-Month Remote Support PoC — Remote Eye + smart glasses included.
Remote Eye and Process Eye — remote video assistance and guided workflows that put an expert in every pair of smart glasses.
Immediate live video remote assistance with AI, AR and a 44-language voice translator.
Step-by-step guided workflows with full traceability for inspection, assembly and maintenance.
3-Month Remote Support PoC — Remote Eye licences, smart glasses and onboarding included. Prove ROI in 90 days for 2.950 €.
Eduardo García Mozos
Global Risks Engineering Director
Esteve Roura
Technical Service Director
Cloud or on-premises, ISO-27001 certified, with onboarding and a 15-day free trial. Tell us about your use case.
Start with the operational outcome. Remote Eye connects people instantly; Process Eye standardises the work that must be repeated correctly.
Let an expert see what the technician sees, annotate the live view and guide the repair without travelling.
Deliver the right instruction at every step and retain a complete, auditable record of the job.
Capture expert knowledge in digital workflows and make it available to every site, shift and new hire.
Use the Suite on the hardware your teams already know, then connect it to your security and business stack.
Works across compatible smart glasses, mobile, tablet and desktop, with browser access for remote participants.
Connect CRM and ERP workflows through API, add SSO and choose cloud or on-premises deployment.
ISO 27001 and GDPR-aligned controls, identity options and flexible deployment models support demanding industrial environments.
Choose one costly, frequent process and agree the success metrics with Wideum.
Set up users, devices, permissions and the first assistance or workflow scenario.
Onboard technicians and experts in a guided online session with real equipment.
Review adoption and ROI, then replicate the proven setup across teams and sites.
Software is only useful when the frontline adopts it. Wideum supports the technical setup and the people behind it.
Map users, devices, connectivity, security and integrations around a priority use case.
Configure the environment and train technicians, experts and administrators in a guided session.
Validate Remote Eye for 15 days or combine software, smart glasses and success review in a structured 90-day PoC.
Use customer evidence and practical guidance to shape a stronger deployment plan.
See how industrial teams reduce travel, accelerate service and improve process consistency with Wideum.
Explore frontline technology, remote support and digital workflow guidance from the Wideum team.
Pair software with tested smart glasses, onboarding and support in one commercial package.
No. Remote Eye participants can join from a simple browser link, while field teams can use smart glasses or mobile devices.
Yes. The Suite supports Wideum cloud and on-premises deployment, subject to your technical requirements.
Repeatable inspection, assembly and maintenance routines where traceability, consistency and error prevention matter.
Start with a focused use case or the 3-month Remote Support PoC, define measurable targets, and review the outcome before scaling.
Tell us where downtime, travel or process variation costs you most. We will map the right software, device and rollout path.