Try before you buy: 3-Month Remote Support PoC — Remote Eye + smart glasses included.

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Wideum Software Suite

Remote Eye and Process Eye — remote video assistance and guided workflows that put an expert in every pair of smart glasses.

Remote Eye

Immediate live video remote assistance with AI, AR and a 44-language voice translator.

1.499 € / year · starting pack for 2 users

Process Eye

Step-by-step guided workflows with full traceability for inspection, assembly and maintenance.

1.499 € / year · starting pack for 2 users
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WideumKit
3-Month Remote Support PoC

$3,450.00

Try before you buy

3-Month Remote Support PoC — Remote Eye licences, smart glasses and onboarding included. Prove ROI in 90 days for 2.950 €.

50%
Time saved in troubleshooting
10.000+
Travel hours saved
100%
Traceability
90%
Better diagnosis

Trusted by industry leaders

This is a great contribution to our core activity. We needed to ensure business continuity by providing information to our underwriting and offering risk control services to our insured clients, and we couldn't travel.

Eduardo García Mozos

Global Risks Engineering Director

How we helped Comexi improve after-sales support and monetize it

With Wideum's support we can constantly improve and adapt new functionalities that provide a better service for our clients, resulting in an increase of 17% in the after-sales demand.

Esteve Roura

Technical Service Director

Read the case study

Roll out the Wideum Suite

Cloud or on-premises, ISO-27001 certified, with onboarding and a 15-day free trial. Tell us about your use case.

One suite, three frontline challenges

Start with the operational outcome. Remote Eye connects people instantly; Process Eye standardises the work that must be repeated correctly.

Remote troubleshooting

Let an expert see what the technician sees, annotate the live view and guide the repair without travelling.

Inspection & maintenance

Deliver the right instruction at every step and retain a complete, auditable record of the job.

Knowledge transfer

Capture expert knowledge in digital workflows and make it available to every site, shift and new hire.

Built for your existing operation

Use the Suite on the hardware your teams already know, then connect it to your security and business stack.

Any frontline device

Works across compatible smart glasses, mobile, tablet and desktop, with browser access for remote participants.

Enterprise integrations

Connect CRM and ERP workflows through API, add SSO and choose cloud or on-premises deployment.

Security by design

ISO 27001 and GDPR-aligned controls, identity options and flexible deployment models support demanding industrial environments.

From first use case to measurable rollout

01

Scope

Choose one costly, frequent process and agree the success metrics with Wideum.

02

Configure

Set up users, devices, permissions and the first assistance or workflow scenario.

03

Train

Onboard technicians and experts in a guided online session with real equipment.

04

Scale

Review adoption and ROI, then replicate the proven setup across teams and sites.

Services that remove rollout friction

Software is only useful when the frontline adopts it. Wideum supports the technical setup and the people behind it.

Solution design

Map users, devices, connectivity, security and integrations around a priority use case.

Setup & onboarding

Configure the environment and train technicians, experts and administrators in a guided session.

Trial & PoC

Validate Remote Eye for 15 days or combine software, smart glasses and success review in a structured 90-day PoC.

Learn before you scale

Use customer evidence and practical guidance to shape a stronger deployment plan.

Customer success stories

See how industrial teams reduce travel, accelerate service and improve process consistency with Wideum.

Wideum knowledge centre

Explore frontline technology, remote support and digital workflow guidance from the Wideum team.

Recommended deployment kits

Pair software with tested smart glasses, onboarding and support in one commercial package.

Frequently asked questions

No. Remote Eye participants can join from a simple browser link, while field teams can use smart glasses or mobile devices.

Yes. The Suite supports Wideum cloud and on-premises deployment, subject to your technical requirements.

Repeatable inspection, assembly and maintenance routines where traceability, consistency and error prevention matter.

Start with a focused use case or the 3-month Remote Support PoC, define measurable targets, and review the outcome before scaling.