1.499,00 €
Process eye is specialized guidance software designed for performing MRO (Maintenance, Repair, and Operations) and inspection tasks. It displays interactive step-by-step instructions and provides a complete record of the entire process. By combining Augmented Reality (AR) with Machine Learning, it guides frontline workers through complex tasks, ensures compliance through mandatory visual evidence, and uses AI to verify that critical steps are performed correctly—all without requiring a live connection to a remote expert.
Process Eye empowers field technicians by giving them autonomy in their inspection, verification, and maintenance tasks. It allows technicians to load a complex inspection protocol directly onto their smart glasses, follow AR-guided steps even without an internet connection, and generate a certified PDF report that is automatically saved to the cloud as soon as they return to an area with an internet connection.
Eliminate Human Error: Guide technicians through complex sequences with visual prompts that prevent them from skipping or misinterpreting critical maintenance steps.
Full traceability: Each step may require proof of completion (photo, video, audio, or data), creating a digital audit trail for audits and insurance companies.
Accelerate Onboarding: Reduce training time for new hires by providing “digital mentors” on their headsets that guide them through tasks from day one.
Operational Analytics: Gain insights into how long specific tasks take across your organization, allowing you to identify bottlenecks and optimize your workforce efficiency.
AI-Powered Automated Task Verification
Offline-Ready Digital Workflow Execution
Intuitive No-Code Procedure Designer
Mandatory Multimedia Traceability & Evidence
Agnostic Multi-Device Ecosystem Support
Hands-Free Voice-to-Text Documentation
Data security: ISO 27001, SOC 2, and GDPR certifications
Customization and development options available
| Feature | Details |
| Device Compatibility | Smart Glasses, Smartphones (iOS/Android), Tablets, and Desktop (Web-based), endoscopes, digital microscopes, and external cameras. |
| Deployment | Cloud-based (SaaS) or On-Premise (for maximum data control). |
| Integration | Seamless API & SSO integration with CRM, ERP, and CMMS systems (e.g., SAP, Salesforce). |
| Security | ISO 27001 and SOC-2 Certified. GDPR compliant. End-to-end TLS 1.2 encryption; AES 256-bit encryption at rest. |
| Storage | Unlimited cloud storage for recorded sessions and shared media files. |
| Support | 24/7 Premium Support available; multi-language assistance. |
Error Prevention: Machine Learning image recognition identifies if a valve is open/closed or if a serial number matches the work order before allowing the technician to proceed.
Go Paperless: Transform cluttered paper logs into a secure, searchable digital database, reducing administrative overhead and the risk of lost documentation.
Rapid Onboarding: Transform junior technicians into experts by providing them with the exact visual “see-what-I-see” reference for every bolt and wire they encounter.
Custom Integration: Seamlessly pushes completed reports and data into your existing ERP, CRM, or CMMS (like SAP or Salesforce).
What is the main purpose of Process eye?
Process Eye is a step-by-step guidance software. It is designed to quickly and easily digitize checklists, maintenance manuals, and inspection forms. It provides technicians with visual, step-by-step instructions directly on their smart glasses or mobile devices, ensuring that tasks are completed with 100% accuracy and traceability.
Can Process Eye be used without an internet connection?
Yes. Process Eye features a robust Offline Mode. Technicians can download their assigned tasks (with checklists, diagrams, or videos) to their device before entering remote or shielded industrial zones. Once the device reconnects to Wi-Fi or 4G, all captured data, photos, and signatures automatically sync to the management console.
Do I need programming skills to create my own workflows?
No. The platform includes an intuitive No-Code Workflow Builder. With a user-friendly interface, managers can create complex industrial procedures—incorporating elements like “Take Photo,” “Scan QR Code,” “Numerical Input,” or “Pass/Fail Check”—without writing a single line of code.
Which hardware is compatible with Process eye?
Process Eye is a multi-device solution. While it is fully optimized for hands-free use on smart glasses such as RealWear (Navigator 500/520) and Vuzix, it also runs natively on Android and iOS smartphones and tablets, and via any web browser (Chrome, Edge, Safari) for the task manager and the workflows creator.
How does the software handle compliance and auditing?
The software provides Full Traceability. Every step completed by a technician is automatically timestamped and geolocated. You can mandate “Required Actions,” such as taking a photo of a specific component or providing a digital signature, to ensure that safety and quality protocols were followed exactly as prescribed.
Does Process Eye generate reports automatically?
Yes. When an assigned task is completed, the system can automatically generate a PDF report. This report includes all captured data, annotated photos, and timestamps. These reports can be emailed instantly to supervisors or integrated into your existing ERP or CMMS systems via our API.
What happens if a technician gets stuck while following a workflow?
Process Eye is fully integrated with Remote Eye. If a technician encounters an unexpected problem while performing a task, he can activate a live video call with a remote expert directly from the problematic step, allowing for immediate, real-time guidance without losing his place in the process.
