Intrinsically safe remote assistance for Zone 1 hazardous environments
The ATEX Remote Support Kit pairs the RealWear Navigator Z1 with a full year of Remote Eye and a single guided onboarding session. Both are certified for Zone 1 as supplied, so the kit ships as one closed price, configured and ready to work.
What’s in the kit
RealWear Navigator Z1 — ATEX Zone 1 / IECEx / CSA C1 D1 certified, with an integrated Teledyne FLIR thermal camera. No add-ons needed. 2-year warranty.
Remote Eye — 1-year licence (2 users) — live “see-what-I-see” video with AI, AR annotations and a 44-language voice translator. Starting Pack: 1 field technician + 1 remote expert account, unlimited sessions and storage, premium 24/7 support.
Single guided onboarding — instead of two separate setups, one guided online session with the device already running Remote Eye, plus training for your team.
Why the kit
Save €399 — €5,799 instead of €6,198 when bought separately (prices excl. VAT).
Certified as supplied — the Z1 arrives ATEX Zone 1 / IECEx / CSA C1 D1 certified, with the thermal camera already built in.
One order line — a single closed price for procurement, setup and training included.
Thermal camera? Already built in.
The Navigator Z1 integrates its thermal camera as standard. This kit deliberately does not include the RealWear Thermal Camera Module: that clip-on accessory fits the Navigator 500/520 series and does not apply to the Z1 — so you never pay for thermal vision twice.
The smart glasses with Remote Eye software allow connection with an expert, who can see in real time what the mechanic is observing through the glasses. This facilitates two-way communication between the expert and the technician diagnosing the machine.